Insurance and Safety at Man and a Van Surrey
At Man and a Van Surrey, we understand that trusting a removal company with your belongings is a big decision. Our commitment to insurance, safety, and professional standards is at the heart of every move we complete. From public liability insurance to detailed risk assessments, we work hard to protect you, your property, and our team at every stage of the job.
Comprehensive Insurance for Your Peace of Mind
Choosing an insured removal company means you are not taking unnecessary risks with your possessions or your property. Man and a Van Surrey maintains robust insurance cover designed to support both domestic and commercial customers during moves of all sizes.
Our insurance provision includes appropriate cover for the services we offer, with policies arranged through reputable insurers. This enables us to provide a professional, reliable service that gives our customers confidence, whether we are moving a single item or handling a full property relocation.
Before each job, we clarify the nature of the items being moved and any special requirements. This helps us ensure that our insurance and procedures are aligned with the specific needs of your move. Where items are unusually large, fragile, or high in value, we take additional steps to plan the work safely and appropriately.
Public Liability Insurance for Your Protection
Man and a Van Surrey carries public liability insurance to protect you and your property while we work. Public liability insurance is a key part of being a responsible, insured removal company. It provides cover in the event of accidental damage to property or accidental injury to third parties arising from our activities.
This cover is especially important when we are working in and around your home, business premises, shared areas such as hallways or stairwells, and public spaces such as streets and car parks. Our public liability insurance supports the high standards we set for our team, ensuring that both our staff and our customers are protected as far as reasonably possible.
We take every precaution to avoid incidents, but knowing that public liability insurance is in place adds an extra layer of reassurance for all parties involved in your move.
Staff Training and Professional Standards
Man and a Van Surrey invests in regular staff training to maintain a high level of safety and service on every job. Our team is trained in safe lifting techniques, correct use of moving equipment, and best practice for handling a wide range of household and commercial items.
Training covers how to protect floors, walls, doors, and banisters, as well as how to load and secure items safely within the vehicle. Our team is encouraged to take a careful, methodical approach rather than rushing, helping to reduce the risk of damage and accidents.
Health and safety training also forms a core part of our programme. Staff are briefed on hazard awareness, safe vehicle operation, and how to identify and report potential safety issues. This ongoing training culture helps us maintain consistent standards and ensures that every member of our team understands their responsibilities on site.
PPE and On-Site Safety Measures
Personal protective equipment, commonly referred to as PPE, is an essential part of our safety approach. Depending on the nature of the move, our team may use protective gloves, safety footwear, high visibility clothing, and other relevant equipment to minimise risks.
Using PPE supports safe manual handling and helps to prevent common injuries such as cuts, scrapes, and strains. Safety footwear is particularly important when moving heavy or bulky items, and high visibility clothing is used where work is carried out near roads, loading bays, or shared access points.
Beyond PPE, we also apply safe working procedures such as clear communication between team members, maintaining tidy working areas, and using equipment like trolleys, dollies, and straps where appropriate. These small steps combine to create a safer working environment for our team and a safer experience for our customers.
Risk Assessment for Every Move
A structured risk assessment process underpins all our work at Man and a Van Surrey. Before starting any job, we consider the specific risks associated with the property, access, and items to be moved.
Typical factors we assess include access routes, stairs and narrow corridors, parking arrangements, time of day, weather conditions, and any fragile, oversized, or unusually heavy items. By identifying potential hazards in advance, we can plan the safest method of work, allocate the right number of staff, and ensure we bring appropriate equipment.
On arrival, the team carries out a visual check of the site, confirming that the planned approach is still suitable. If new risks are identified, we take reasonable steps to address them before moving begins. This might include adjusting the route through the property, protecting specific areas, or changing the way certain items are handled.
Our risk assessment process is not just a formality. It is a practical tool that helps us prevent accidents, protect property, and provide an efficient, well organised service.
A Safe, Insured, and Responsible Removal Service
Man and a Van Surrey is committed to operating as a fully insured, safety conscious removal company. Through comprehensive insurance, public liability cover, trained staff, proper PPE, and a thorough risk assessment process, we aim to make every move as safe and straightforward as possible.
When you choose us, you are choosing a team that takes its responsibilities seriously and understands the importance of protecting your belongings, your property, and everyone involved in the move.


